All bookings are subject to these Terms and Conditions
All course/event prices are subject to change. However, once we have received your Registration Form the price of your course/event the price will not be subject to any change (invoice errors or omissions excepted).
The balance of the price of the course/event must be paid within 7 days of the invoice being issued. If the balance is not paid in time, you may be subject to a late payment fee.
Alterations to Bookings
If, after your Registration Form has been received, you wish to change your course/event in any way, we will do what we reasonably can to accommodate such changes, but it may not always be possible.
You may cancel at any time, however cancellation will incur the following charges:
- Less than 7 days before the start of the course/event – 100% of price of course/event
- More than 7 days before the start of the course/event – 50% of price of course/event or free rebooking
For multi-day courses, if you decide not to continue with the course, or are unable to participate we will not offer a refund. We will do what we reasonably can to reschedule your course however you may be liable to pay the original cost of the course.
Postponement by us due to bad weather
Where possible, you will be contacted before the start of your course/event to inform you of postponement due to bad weather. In the event that the instructor has a viable shore based alternative, the course will go ahead. This is for your own safety.
On some occasions events may need to be postponed due to bad weather. In these circumstances we will offer you alternative dates. If you are unable or unwilling to accept these new dates then we will refund you the full cost of the course less administration costs (15%) or pro-rated equivalent of how much of the course has been completed.
Safety & circumstances beyond our control
As your safety is our first concern, a course/event may be cancelled or rescheduled or curtailed by us in weather conditions which may in our view make the course/event dangerous or unsafe or due to circumstances beyond our control (including staff illness). We may also cancel, postpone or reschedule a course/event where there are not enough people booked on the course/ event to make it viable.
As with other activity-based experiences, water sports activities contain an element of risk. It must be understood that your participation in these activities is your decision and at your risk. The course/event leader has primary responsibility for the safety of the students and equipment at all times and his/her decision is final. If any participant commits an illegal or potentially dangerous act including carrying or taking of drugs during or before a course/event, is under the influence of alcohol, persistently disregards the instructions of the course/ event leader or duty manager, or is disruptive or exhibits difficult behaviour, the course/event leader and manager reserve the right to terminate such persons’ participation in the course/event with no responsibility to them. In such an event there will be no right to any refund.
Damage by customers
Should damage or loss to vessels, persons or equipment be caused as a result of wilful damage or gross negligence by a customers, a customer under the influence of alcohol or drugs or as a result of refusal or failure to obey instructions given by our staff, then he or she will be liable for the full amount of repair or replacement and any resulting costs. The course/event leader reserves the right to terminate the course/event.
We cannot be held responsible for any loss or damage to any person caused other than through our negligence or breach of contract or for damage to your property whatsoever caused.
3 Month Complimentary Membership
As part of the Learn to Sail Programme students will receive a 3 month complimentary membership.
At the conclusion of the initial 3 months students will automatically be transferred to a CREW membership and fees for this entry level category will be applied. Should you not wish to take up the membership offer or take up a FULL membership at this point simply email firstname.lastname@example.org to inform the RNZYS of your preference. Annual membership fees will be charged annually from this date thereafter. There are various monthly payment options available.